Shipping policy

Shipping Policy

Effective Date:  14.03.2026

All products sold on the ELSEWHERE Presets store are digital products and are delivered electronically.

No physical items will be shipped.

After completing your purchase, you will receive access to your files via:

  • An instant download link on the order confirmation page, and/or

  • A download link sent to your email

In most cases, access to your files is provided immediately after payment is completed.

If you do not receive your download link within a few minutes, please:

  1. Check your spam or junk email folder

  2. Check the order confirmation page

  3. Contact our support team for assistance

Customers are responsible for ensuring they provide a correct email address at checkout to receive their download links.

If you experience any problems accessing your files, please contact us at:

hello@elsewherepresets.com